About the Role
As a PMO Solution Consultant, you will be designing and implementing Project Management Offices assuring project management best practices and standards are set to build the foundation for the organization to standardize the intake, prioritization, and execution of projects. As an expert in PMO best practices, you will work closely with clients and assist in developing standards and processes for intake, prioritization, execution, and tracking of projects, as well as resource and budget management processes, to support peak efficiency and ROI (Return on Investment).
Your role will play a vital part in empowering organizations to choose the highest impact projects through enabling portfolio views allowing for cross-functional project analysis, resource planning and prioritization, standardized project execution and tracking as well as enterprise level reporting and strategic decision-making. At Echo, we pride ourselves on tailoring solutions to fit the clients’ unique needs while adhering to best practices. You will play a crucial role in leading the design, configuration as well as ushering the client through the change process to assure successful implementation.
Responsibilities
Establish trust and strong working relationships with all client stakeholders from C-Suite to individual project team members. Identifying key champions and detractors and developing a stakeholder management plan to ensure a successful PMO roll-out and minimize risk
Manage multiple clients and PMO implementations concurrently while providing a tailored high touch approach to client and team management
Provide multi-phased PMO roadmaps that identify future opportunities while prioritizing highest value changes first
Align the PMO solution design and implementation to the strategic goals and objectives of the organization – focusing on PMO Value and maximizing ROI in short and long term
Analyze the current system challenges and opportunities and take an ecosystem approach to develop strategic recommendations for a tailored PMO solution design and implementation
Design, plan, guide, and monitor PMO implementation from discovery, design, solution configuration, change implementation, and adoption
Ensure technical feasibility of solution throughout design, testing, and adoption activities - including integration with existing systems and potential data architecture approaches
Wow stakeholders and clients with exceptional support and collaborative approach to design and implementation
Collaborate with team and key stakeholders to predict and identify any potential risks for implementation as well as developing and executing mitigation plans to respond proactively to manage risks
Communicate timeline, key deliverables, and progress to stakeholders and clients.
Identify ways to increase adoption, client satisfaction, and process improvement.
Host workshops and training sessions to coach, mentor, and motivate team members to build Champions within
Provide outstanding customer service and resolve client issues throughout the implementation process
Qualifications
Experience with multiple Project Management Offices structures and methodologies
Experience with a variety of project management methodologies (Waterfall, Agile, SAFe, Kanban)
Experience with a variety of project management tools (Project, Smartsheet, JIRA, Monday, Asana, etc.)
Experience with a variety of project and client sizes and maturities
Experience with design, configuration, and integration of solutions in workflow automation software
Exceptional change management skills and experience with process improvement initiatives from discovery to adoption
Significant Smartsheet and/or other task management system experience
Detail-oriented, results-driven individual who is client focused
Proven ability to listen and interpret requirements, recommend solutions, and lead/participate in business process analysis sessions with customer
Our Core Beliefs
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All size companies deserve access to high quality, experienced project management to help break down barriers to growth.
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Too many projects fail.
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Projects are meant to be temporary, but success should not be.
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Projects don’t end at go live.
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Build self-sufficiency, not dependency.
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For the best results, ask the right people the right questions at the right time.
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Too many companies focus on picking the “right” or “best” software, but struggle with the communication, change management, and adoption strategies to truly maximize the value.
Our Values
Learn: At Echo Consulting, we believe learning is a lifestyle that energizes and inspires.
Share: We believe that translating what we learn into something of value, worthy of sharing, provides purpose.
Grow: Growth, both personal and professional, is our guiding star and how we measure results.
Care: Caring about our families, friends, clients, community, and world gives our lives meaning.